My very first customer, Karen, was one of my most insightful ever. It seemed like everything I concentrate on, pride myself on and try to get across to others about my items.....she got!! She made me feel that my goals are not lost and unimportant. She bought multiple items, but the best example of her insight was that she purchased one of my newest ideas, the wristlet! Not that the wristlet is a new invention, but I had the idea when at the Made in NH Expo 2017 at the Radisson in Manchester, a woman bought a smaller drawstring bag and adjusted it right in front of me to hang on her wrist so that she could browse and hold items hands-free. I loved that idea!